Live Chat: Same Great People, Same Great Support.

See what your fellow customers are saying about's Live Chat!


Our new Live Chat customer service is receiving universal praise.

We’re proud to report that our customers have given our Live Chat customer service rave reviews so far this year. With Live Chat, our customers can connect with the exact same Technical Sales Representatives that have made our phone support so successful. 

Live Chat support is available free-of-charge on by clicking the dark gray bubble on the bottom-right of any page.

Here is a small sampling of actual customer feedback:

“Very knowledgeable and even showed me a better option to fit my clients needs. Another reason I keep coming back to this company for my lock needs.”

“I couldn’t be happier, thank you Tom Rubenoff!!!”

“Best customer service ever experienced!!”

“Quick and convenient. Great job.”

“Josh is awesome. Super helpful, patient, and goes the extra mile.”

“Tom did a great job of finding me this little goofy screw I was unable to locate anywhere else. Big save enabling me to keep a steady customer happy.”

“Excellent customer service and very knowledgeable.”

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